JEN & CO. LLC
PRIVACY POLICY
Last Updated May 2022
Jen & Co. LLC (“Jen & Co.”, “we”, “us”, or “our”) values transparency, and with this privacy policy (this “Privacy Policy”) we explain how Jen & Co. collects, uses, discloses, and applies the information collected when you use or access our online website and any of our related websites, products, and services that link to this Privacy Policy (the “Services”).
By using the Services or interacting with us, you are agreeing to this Privacy Policy. The types of information that we collect varies depending on whether you are a general visitor or a customer of our Services. Please read the following carefully to understand how we collect, use, disclose, and maintain the information that can be associated with, or which relates to you and/or could be used to identify you (“Personal Data”). In addition, this Privacy Policy describes your choices for use, access, and correction of your Personal Data. If you do not agree to be bound by this Privacy Policy, please stop using the Services, including by deactivating your account.
1. Changes to this Privacy Policy. We may amend, update, or replace this Privacy Policy, from time to time. In the event we make changes, we will notify users after publishing the same, by updating the “Last Updated” date at the top of this Privacy Policy accordingly. If there are significant changes to this Privacy Policy, we will attempt to notify you directly by e-mail, or provide information via our home page prior to such changes becoming effective. We encourage you to review our Privacy Policy whenever you use the Services to stay informed of ways you can protect your privacy.
2. Information You Provide to Us. We collect Personal Data that you decide to share with us directly. At times, we may also require you to provide certain information in order to use certain parts of our Services, fulfill your requests, or provide you with certain services.
2.1 Profile and Account Information. When you create an account, you may provide us with your name, password, e-mail address, items saved in your online shopping cart or saved for future purchase, product review information, details of the products or services you have previously ordered or purchased using the Services including sizes, and other information about your profile or account.
2.2 Purchase Information. When you make a purchase, we may request information from you to facilitate the transaction and get you the goods you requested. We may ask you to provide payment information, which may include payment card information (such as credit card number, type, and expiration date), billing address, and shipping address. We do not store any payment card information.
2.3 Social Media Data. We have pages on social media services such as Instagram, Facebook, and Pinterest (“Social Media Pages”), and we may place widgets, toolbars, or icons from social media providers on our Services that allow you to interact with our Social Media Pages. When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details and messages sent.
2.4 Contacting Us. You may interact with us through our Services, including through an online contact form, e-mail, surveys, or any other communication mechanism. If you contact us directly, we may receive additional information about you such as your name, e-mail address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
3. Information We Obtain from Others.We may obtain additional Personal Data from third parties and sources other than the Services. For example, we may obtain additional Personal Data from analytics companies, advertising networks and cooperatives, demographic companies, third parties that provide us with information about you and the different devices you use online, and other third parties that we choose to collaborate or work with. We may also collect Personal Data about you from social media platforms and networks that you use in connection with our websites or mobile applications, or that share or allow you to share information with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use
4. Information We Automatically Collect.
4.1 Log Information. We log usage data when you visit or otherwise use our Services, including our sites, app, and platform technology, such as when you view or click on content (e.g., learning video) or ads (on or off our sites and apps), perform a search, install or update one of our mobile apps, share articles or apply for jobs. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
4.2 Device and Location. When you visit or leave our Services (including some plugins and our cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to and the time of your visit. We also get information about your network and device (e.g., IP address, proxy server, operating system, web browser and add-ons, device identifier and features, cookie IDs and/or Internet Service Provider, or your mobile carrier). If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
4.3 Crash and Error Information. If the Services crash or return an error, we may collect data to determine the cause of the error using first- or third-party services. The crash or error information collected may include the following: Device IP address, device name, operating system version, application configurations(s), the time and date, and other statistics.
4.4 Cookies and Other Technologies.
(a) Like many online services, we use “cookies” to collect technical information. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Services. We may use cookies to collect information about your IP address, browser type, operating system, device type and identifiers, platform type, as well as your usage of and activity on the Services and the performance of the Services. We may also use analytics service providers such as Google Analytics to help analyze how people use our Services (“Analytics Companies”). Analytics Companies use cookies and similar technologies to collect information pertaining to how people use our Services, what pages they visit, and what other sites they may have used prior to using our Services.
(b) In addition, we use “pixel tags” (also referred to as clear gifs, web beacons, or web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of web users. In contrast to cookies, which are stored on a computer’s hard drive or web browser, pixel tags are embedded invisibly in web pages. Pixel tags are often used in combination with cookies, trigger the placing of cookies, and transmit information to us or our service providers. This enables two websites to share information. The resulting connection can include information such as a device’s IP address, the time a person viewed the pixel, an identifier associated with the browser or device, the type of browser being used and the URL of the web page from which the pixel was viewed. Pixel tags also allow us to send email messages in a format that users can read, tell us whether emails have been opened, and help to ensure we are sending only messages that may be of interest to our users.
5. How We Use Your Information. We may use your Personal Data for the limited purpose of providing the Services and related functionality and services, as described in this Privacy Policy and as permitted by applicable law. These purposes include circumstances where it is necessary to provide or fulfill the Services requested by or for you or where you have given us your express consent. We may use your Personal Data as follows:
(i) To provide and maintain our Services;
(ii) To manage your account and to provide you with effective customer service;
(iii) For the performance of a contract such as the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Services;
(iv) To communicate with you by e-mail, text message, phone, and other methods of communication;
(v) To contact you with special offers, promotions, and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
(vi) To contact you with information and notices related to your use of the Services;
(vii) To provide the information, products, and services you request;
(viii) For internal administrative and auditing purposes;
(ix) To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity, including, when necessary, to prosecute those responsible for such activities;
(x) For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing, and your experience;
(xi) To invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
(xii) To enforce our policies or other agreements;
(xiii) To combine information collected through the Services and from other sources so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”) such as de-identified demographic information, information about the device from which you access our Services, or other analyses we create;
(xiv) To use for any other purpose for which we provide notice at the time of collection; and
(xv) To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third-parties.
6. How We Share and Disclose Information.
6.1 Service Providers and Third-Parties. We do not sell Personal Data. We do not otherwise disclose the Personal Data we collect about you, except as described herein or otherwise disclosed to you at the time the data is collected. We may share your Personal Data with third-party vendors that perform tasks on our behalf and at our instruction. These third-party vendors may use your Personal Data only in connection with the services they perform on our behalf, and they are bound to protect your Personal Data in a manner substantively consistent with our own policies and practices. In addition, you may choose to use certain features on our website for which we partner with other entities, which include, but are not limited to, widgets, toolbars, or icons from social media providers on our Services that link to our Social Media Pages. These features are operated by third-parties that are not affiliated with us. These third-parties may use your Personal Data in accordance with their privacy policies. On the parts of the Services on which these features are offered, the relevant third-parties are identified. We strongly suggest you review the third-parties’ privacy policies if you use the relevant features.
6.2 Your Consent. We may share your Personal Data for other purposes pursuant to your consent or with your further direction.
6.3 Aggregate/De-Identified Data. From time to time, we may share Aggregate/De-Identified Information about use of the Services, such as by publishing a report on usage trends. The sharing and our other use of such data is unrestricted.
6.4 Legal Reasons. We may also disclose your Personal Data when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Data to prevent or investigate a possible crime, such as fraud or identity theft, to protect the security of our Services, to enforce or apply our policies or other agreements, or to protect our own rights or property or the rights, property or safety of our users or others. We will attempt to notify our users about legal demands for their Personal Data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority.
6.5 Sale, Merger, or Other Business Transfer. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), Personal Data may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, your Personal Data would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.
7. Your Choices.
(a) If you have registered for an account, you may access, review, update, or delete certain Personal Data that you have provided to us by logging into your account and using available features and functionalities or by contacting us in accordance with the “Contact Us” section below. You may also contact us to delete your account. Please note that we will need to verify that you have the authority to delete the account and certain activity generated prior to deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy.
(b) Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. In addition to adjusting the appropriate settings in your browser, many advertising companies that may collect information for targeted advertising purposes are also members of the Digital Advertising Alliance or the Network Advertising Initiative. Both of these organizations provide directions on how individuals can opt-out from targeted advertising by their members. You can find more information on these opt-out capabilities on www.aboutads.info and www.networkadvertising.org.
(c) You have a choice at any time to stop us from sending you emails for marketing purposes by following the “unsubscribe” link included in these messages. Please note that despite any indicated email marketing preferences, we may continue to send you administrative emails, including, for example, notices of updates to our policies including this Privacy Policy, if we choose to provide such notices to you in this manner.
(d) In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Services, you may be unable to use those features. We will tell you what Personal Data that you must provide in order to receive the Services.
(e) Some browsers offer a “do not track” (“DNT”) option. Since no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
8. Retention of Personal Data. We will retain Personal Data required to comply with privacy requests, to manage active accounts, as required by law, in order to resolve disputes, or to enforce our agreements. We will retain the Personal Data we process on behalf of our users as directed by them. We may also retain copies of your Personal Data for disaster recovery purposes, to prevent fraud or future abuse, or for legitimate business purposes.
9. Information Security. The security of your information is important to us. We use reasonable administrative, technical, and physical procedures, practices, and safeguards designed to protect personal information we collect from unauthorized access, use, alteration, exfiltration, or destruction. Although we work hard to ensure the integrity and security of our systems, it must be recognized that no information system is 100% secure and, therefore, we cannot guarantee the security of such information. Outages, attacks, human error, system failure, unauthorized use, or other factors may compromise the security of user information at any time.
10. International Users. The Services are hosted in the United States and are intended for and directed to users in the United States. If you are a user accessing the Services from the European Union, Asia, or any other region with laws or regulations governing Personal Data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Services, which are governed by U.S. law, this notice and our other policies that govern your use of the Services, you are transferring your Personal Data to the United States and you consent to that transfer. The Services are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than those of the United States. Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers and, by using the Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
11. Links to Third-Party Websites. The Services may contain links to other websites not operated or controlled by us, including social media services (“Third-Party Websites”). The information that you share with Third-Party Websites will be governed by the specific privacy policies and terms of service of the Third-Party Websites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these websites. Please contact the Third-Party Websites directly for information on their privacy practices and policies.
12. Children’s Information. We are especially sensitive about children’s Personal Data. We do not knowingly collect Personal Data from individuals under the age of 18. If you are a parent or legal guardian of a minor, you may use the Services on behalf of such minor child. If you have questions concerning our information practices with respect to children, or if you believe a child under the age of 18 has provided us with Personal Data, please contact us in accordance with the “Contact Us” section below.
13. Contact Us. If you have any questions or concerns about our Privacy Policy, please contact us via email at info@jencohandbag.com.